Website hosting nowsadays is very competitive. Many web hosting companies offer tonnes of features at very competitive prices. With so many choices in mind, how do you choose the right host? I have tried many hosts over the years and finally landed on one that I feel has the most complete features that I need at the best possible price, ie BlueHost.
 
Features
BlueHost provides hosting features that surpass the needs of large commercial websites:10 Gigabyte Hosting Space
Host 6 Domains on 1 Account!!!
2,500 POP/Imap Email Accounts
250 GIGS of Transfer
SSL, FTP, Stats
CGI, PHP, MySQL
2000/2002/2003 Front Page Extensions
Free Domain Forever!
Superb/Responsive Support Engineers 

Reliability and Performance
So far, I have no problems with the speed and reliability of the server. Most of my sites hosted by them were never down. If you have google toolbar installed, just take a look at their page rank. Bluehost has a page rank of 8 which is rare for a web hosting company. This just shows how popular they are in the web. If you look at their awards page, you will realized that they have a long history of awards. This is a plus point because it shows that they care about their customers and more importantly, their performance is consistent.

Support
They have a good support section in the website.  Based on my experience, most of their emails are answered within 2 working days. Though not the fastest around, their replies are honest and professional. Some hosts will answer you in such a way that you need to pay them more money to get your problems solved. Click here to visit their site.